Quality Audit - Auditor competency requirements

EFR Certification SOP71 Auditor competency requirements

Quality Audit - Auditor competency requirements

Untuk menjadi lead auditor, Adakan WAJIB hadiri kursus IRCA ataupun RABQSA?

Jawapannya adalah...... TIDAK tetapi boleh juga YA

TIDAK kerana auditor qualification adalah berdasar “Prosedur” organisasi it sendiri termasukkanlah badan persijilan. Tetapi untuk badan persijilan mereka perlu mamatuhi clause 7.2 (nota kat bawah) dan pada clause 7.2.5 ada menyatakan kena ikut ISO19011. Bila baca ISO19011, tak ada menyatakan KENA attend training anjuran IRCA mahupun RABQSA.

YA jika organisasi itu mewajibkan attend kursus anjuran IRCA atau RABQSA.

Tetapi... ada juga kelebihan join training akredited IRCA kerana mereka ni dah famous dalam bidang ni.

Kenapa IRCA famous... Mereka adalah antara pioneer dalam meng“qualify”kan dan system mereka adalah mematuhi standard ISO19011:2002, kalau dulu mereka terlebih dahulu mematuhi standard ISO10011:1991, 14011. IRCA juga dibawah Chatered Institute of Quality, UK. Biasala... orang akan cakap..... “UK tu beb”. Oleh sebab itu, kebanyakkan “certification body” atau badan persijilan ISO, memerlukan lead auditor mereka berdaftar dengan IRCA ataupun sekurang-kurangnya telah menghadiri kursus LA akredited dibawah  IRCA.

Yang kedua famous adalah RABQSA, dimana mereka adalah based di US. Dulu IRCA dan RABQSA recognised each other. Tapi start July 2012, mereka berpecah.

Jadi apa keperluan untuk kompetensi auditor. Seeloknya attend training accredited to ISO17024 seperti diberi contoh dalam ISO19011:2011.  Bolehlah refer pada contoh daripada prosedur EFR Certification yang diambil dari ISO19011:2002. Teteapi ada beberapa tambahan yang akan dilakukan bedasar ISO19011:2011 dalam masa terdekat.

http://efrmanagement.com/Audit/SOP71%20Rev00%20Management%20and%20Auditor%20Competency.pdf

www.efrcertification.com

-CER-
Dari Bandar Seri Kerteh
4 Nov 2012

NOTA 1: ISO17021 clause 7.2

7.2 Personnel involved in the certification activities

7.2.1 The certification body shall have, as part of its own organization, personnel having sufficient

competence for managing the type and range of audit programmes and other certification work performed.

7.2.2 The certification body shall employ, or have access to, a sufficient number of auditors, including audit team leaders, and technical experts to cover all of its activities and to handle the volume of audit work performed.

7.2.3 The certification body shall make clear to each person concerned their duties, responsibilities and authorities.

7.2.4 The certification body shall have defined processes for selecting, training, formally authorizing

auditors and for selecting technical experts used in the certification activity. The initial competence evaluation of an auditor shall include a demonstration of applicable personal attributes and the ability to apply required knowledge and skills during audits, as determined by a competent evaluator observing the auditor conducting an audit.

7.2.5 The certification body shall have a process to achieve and demonstrate effective auditing, including the use of auditors and audit team leaders possessing generic auditing skills and knowledge, as well as skills and knowledge appropriate for auditing in specific technical areas. This process shall be defined in documented requirements drawn up in accordance with the relevant guidance provided in ISO 19011.

7.2.6 The certification body shall ensure that auditors (and, where needed, technical experts) are

knowledgeable of its audit processes, certification requirements and other relevant requirements. The

certification body shall give auditors and technical experts access to an up-to-date set of documented

procedures giving audit instructions and all relevant information on the certification activities.

7.2.7 The certification body shall use auditors and technical experts only for those certification activitieswhere they have demonstrated competence.

NOTE Assignment of auditors and technical experts to teams for specific audits is addressed in 9.1.3.

7.2.8 The certification body shall identify training needs and shall offer or provide access to specific training to ensure its auditors, technical experts and other personnel involved in certification activities are competent for the functions they perform.

7.2.9 The group or individual that takes the decision on granting, maintaining, renewing, extending,

reducing, suspending or withdrawing certification shall understand the applicable standard and certification requirements, and shall have demonstrated competence to evaluate the audit processes and related recommendations of the audit team.

7.2.10 The certification body shall ensure the satisfactory performance of all personnel involved in the audit and certification activities. There shall be documented procedures and criteria for monitoring and

measurement of the performance of all persons involved, based on the frequency of their usage and the level of risk linked to their activities. In particular, the certification body shall review the competence of its personnel in the light of their performance in order to identify training needs.

7.2.11 The documented monitoring procedures for auditors shall include a combination of on-site observation, review of audit reports and feedback from clients or from the market and shall be defined in documented requirements drawn up in accordance with the relevant guidance provided in ISO 19011. This monitoring shall be designed in such a way as to minimize disturbance to the normal processes of certification, especially from the client's viewpoint.

7.2.12 The certification body shall periodically observe the performance of each auditor on-site. The

frequency of on-site observations shall be based on need determined from all monitoring information available.